1st May Schedule
On May 1st, Labour Day, deliveries will take a short break. We’ll resume our normal schedule starting May 2nd. Thank you for your understanding!
Due to the large volume of parcels, the delivery of orders from Asia may be delayed.
Author Archives: FAN Courier
Easter Special Schedule
During the Easter holidays, FAN Courier Moldova will operate on a special schedule. On April 18, our working hours will be shortened, from 09:00 to 14:00, and there will be no deliveries or pickups on April 19, 20, and 21. We will resume our regular schedule on April 22. On April 25, we will again […]
On August 27th, Independence Day, and August 31st, Romanian Language Day, we will be working our usual schedule to ensure that all packages are delivered where they are expected!
IMPORTANT ANNOUNCEMENT!
Esteemed customers, We want to assure you that we make every possible effort to process and deliver all the parcels as quickly as possible, however, due to the large number of orders originating from Asian e-commerce platforms we are experiencing delays in the delivery process. Also, the high volume of phone calls and the increased […]
Phishing alert
❗CAUTION!❗ A new fraud attempt is happening on e-mail. The technique used by the attackers is to spoof the email address from which the message is sent, as well as other identifiers, to mimic the official FAN Courier address. They try to get your attention by attaching files and calling-to-action messages, worded in such a […]
FAN Fulfillment
CHARACTERISTICS Storage of products in a newly built space, high-tech and facilitated with the newest video surveillance systems, as permanent warranty of the products safety while in FAN Courier’s custody; Reception of products from providers, by reporting the result of reception, qualitative or quantitative non-conformities and the reception documents with photos of the products; Allocation […]
International courier – Europe by road
STANDARD INTERNATIONAL Allows transports between 1 kg and 30 kg; Well defined transit time (attached to the E-mail); Import service is available. Documents required for import can be downloaded here. ADVANTAGES European network at your service; Integrated transport services: door-to-door, pick-up from headquarters, delivery at the external partner’s office (no PO box delivery is […]
SATURDAY DELIVERY
CHARACTERISTICS Dispatches picked up on Friday will be delivered on Saturday; If the option is not selected, the dispatches picked up on Friday will be delivered on Monday TARIFFS Saturday delivery: Standard service rate + MDL 35 tax.
SAME DAY DELIVERY
The maximum registration hour of an order in the FAN Courier call-center for delivery on the same day is 11:30, following that the delivery will take place until 5:00 p.m. The order pickup interval from the address is 12:00 – 14:00. The orders placed after 15:00 will be delivered the next day until 17:00. […]
RETURN OF DOCUMENTS
CHARACTERISTICS Available after a FAN transport by selecting the Return of Documents When the delivery is made at receiver, the courier will pick up the requested document* to return it to sender. The postal dispatch of the first mile delivery will not be delivered if the returned requested by the sender cannot be picked-up. *The […]