International courier – Aerian Worldwide

ADVANTAGES

• International network at your disposal;
• Integrated transport services: door-to-door, with pickup from your location and delivery to your external partner’s address (delivery to P.O. boxes is not allowed);
• Fast and secure transport to destination;
• Competitive costs;
• Dedicated department with staff specialized in international transport;
• Easy-to-use web solutions (track & trace, proof of delivery).

 

CONTACT

Phone: 14455 (normal call, no surcharge)

E-mail: export@fancourier.md sau sales@fancourier.md

You can find out the Aerian Worldwide service rates by calling 14455.

 

DELIVERY TIMES FOR INTERNATIONAL AIR TRANSPORT

Țara destinație	Documente până la 0,5 kg Tarife (MDL)	Timp de livrare (zile lucrătoare)
Afghanistan	1,669.00 lei	2-4 zile
Aland Island (Finland)	1,250.00 lei	2-4 zile
Albania	1,287.00 lei	2-4 zile
Algeria	1,783.00 lei	2-4 zile
American Samoa	1,803.00 lei	2-4 zile
Andorra	1,287.00 lei	2-4 zile
Angola	1,803.00 lei	2-4 zile
Anguilla	1,803.00 lei	2-4 zile
Antigua and Barbuda	1,803.00 lei	2-4 zile
Argentina	1,803.00 lei	2-4 zile
Armenia	1,287.00 lei	2-4 zile
Aruba	1,803.00 lei	2-4 zile
Australia	1,669.00 lei	2-4 zile
Austria	1,250.00 lei	2-4 zile
Azerbaijan	1,287.00 lei	2-4 zile
Azores (Portugal)	1,372.00 lei	2-4 zile
Bahamas	1,803.00 lei	2-4 zile
Bahrain	1,783.00 lei	2-4 zile
Bangladesh	1,783.00 lei	2-4 zile
Barbados	1,803.00 lei	2-4 zile
Barbuda	1,803.00 lei	2-4 zile
Belarus	1,500.00 lei	5-10 zile
Belgium	1,250.00 lei	2-4 zile
Belize	1,803.00 lei	2-4 zile
Benin	1,803.00 lei	2-4 zile
Bermuda	1,803.00 lei	2-4 zile
Bolivia	1,803.00 lei	2-4 zile
Bonaire,St. Eustatius,Saba	1,803.00 lei	2-4 zile
Bosnia and Herzegovina	1,287.00 lei	2-4 zile
Botswana	1,803.00 lei	2-4 zile
Brazil	1,803.00 lei	2-4 zile
British Virgin Islands	1,803.00 lei	2-4 zile
Brunei	1,783.00 lei	2-4 zile
Buesingen (Germany)	1,250.00 lei	2-4 zile
Bulgaria	1,287.00 lei	2-4 zile
Burkina Faso	1,803.00 lei	2-4 zile
Burundi	1,803.00 lei	2-4 zile
Cambodia	1,783.00 lei	2-4 zile
Cameroon	1,803.00 lei	2-4 zile
Campione (Italy)	1,250.00 lei	2-4 zile
Canada	1,297.00 lei	2-4 zile
Canary Islands (Spain)	1,669.00 lei	2-4 zile
Cape Verde	1,803.00 lei	2-4 zile
Cayman Islands	1,803.00 lei	2-4 zile
Central African Republic	1,803.00 lei	2-4 zile
Ceuta (Spain)	1,669.00 lei	2-4 zile
Chad	1,803.00 lei	2-4 zile
Chile	1,803.00 lei	2-4 zile
China, People’s Republic of	1,669.00 lei	2-4 zile
Colombia	1,803.00 lei	2-4 zile
Comoros	1,803.00 lei	2-4 zile
Congo (Brazzaville)	1,803.00 lei	2-4 zile
Congo, Democratic Republic of	1,803.00 lei	2-4 zile
Costa Rica	1,803.00 lei	2-4 zile
Côte d’Ivoire	1,803.00 lei	2-4 zile
Croatia	1,287.00 lei	2-4 zile
Cuba	1,803.00 lei	2-4 zile
Curacao	1,803.00 lei	2-4 zile
Cyprus	1,372.00 lei	2-4 zile
Czech Republic	1,250.00 lei	2-4 zile
Denmark	1,372.00 lei	2-4 zile
Djibouti	1,803.00 lei	2-4 zile
Dominica	1,803.00 lei	2-4 zile
Dominican Republic	1,803.00 lei	2-4 zile
East Timor	1,669.00 lei	2-4 zile
Ecuador	1,803.00 lei	2-4 zile
Egypt	1,783.00 lei	2-4 zile
El Salvador	1,803.00 lei	2-4 zile
England (United Kingdom)	1,250.00 lei	2-4 zile
Equatorial Guinea	1,803.00 lei	2-4 zile
Eritrea	1,803.00 lei	2-4 zile
Estonia	1,250.00 lei	2-4 zile
Ethiopia	1,803.00 lei	2-4 zile
Faeroe Islands (Denmark)	1,372.00 lei	2-4 zile
Faeroe Islands (Denmark)	1,669.00 lei	2-4 zile
Finland	1,250.00 lei	2-4 zile
France	1,250.00 lei	2-4 zile
French Guiana	1,803.00 lei	2-4 zile
Gabon	1,803.00 lei	2-4 zile
Gambia	1,803.00 lei	2-4 zile
Gaza	1,669.00 lei	2-4 zile
Georgia	1,287.00 lei	2-4 zile
Germany	1,250.00 lei	2-4 zile
Ghana	1,803.00 lei	2-4 zile
Gibraltar	1,287.00 lei	2-4 zile
Great Britain	1,250.00 lei	2-4 zile
Greece	1,372.00 lei	2-4 zile
Greenland	1,669.00 lei	2-4 zile
Grenada	1,803.00 lei	2-4 zile
Guadeloupe	1,803.00 lei	2-4 zile
Guam	1,803.00 lei	2-4 zile
Guatemala	1,803.00 lei	2-4 zile
Guernsey	1,287.00 lei	2-4 zile
Guinea	1,803.00 lei	2-4 zile
Guinea-Bissau	1,803.00 lei	2-4 zile
Guyana	1,803.00 lei	2-4 zile
Haiti	1,803.00 lei	2-4 zile
Helgoland (Germany)	1,250.00 lei	2-4 zile
Holland (Netherlands)	1,250.00 lei	2-4 zile
Honduras	1,803.00 lei	2-4 zile
Hong Kong	1,669.00 lei	2-4 zile
Hungary	1,250.00 lei	2-4 zile
Iceland	1,287.00 lei	2-4 zile
India	1,287.00 lei	2-4 zile
Indonesia	1,669.00 lei	2-4 zile
Iraq	1,783.00 lei	2-4 zile
Ireland, Republic of	1,250.00 lei	2-4 zile
Israel	1,669.00 lei	2-4 zile
Italy	1,250.00 lei	2-4 zile
Ivory Coast	1,803.00 lei	2-4 zile
Jamaica	1,803.00 lei	2-4 zile
Japan	1,669.00 lei	2-4 zile
Jersey	1,287.00 lei	2-4 zile
Jordan	1,783.00 lei	2-4 zile
Kazakhstan	1,287.00 lei	2-4 zile
Kenya	1,783.00 lei	2-4 zile
Korea, South	1,669.00 lei	2-4 zile
Kosovo	1,287.00 lei	2-4 zile
Kuwait	1,783.00 lei	2-4 zile
Kyrgyzstan	1,287.00 lei	2-4 zile
Lake Lugano (Italy)	1,250.00 lei	2-4 zile
Laos	1,783.00 lei	2-4 zile
Latvia	1,250.00 lei	2-4 zile
Lebanon	1,783.00 lei	2-4 zile
Lesotho	1,783.00 lei	2-4 zile
Liberia	1,803.00 lei	2-4 zile
Libya	1,783.00 lei	2-4 zile
Libyan Arab Jamahiriya	1,783.00 lei	2-4 zile
Liechtenstein (Switzerland)	1,250.00 lei	2-4 zile
Lithuania	1,250.00 lei	2-4 zile
Livigno (Italy)	1,250.00 lei	2-4 zile
Luxembourg	1,250.00 lei	2-4 zile
Macau	1,669.00 lei	2-4 zile
Macedonia (FYROM)	1,287.00 lei	2-4 zile
Madagascar	1,803.00 lei	2-4 zile
Madeira (Portugal)	1,372.00 lei	2-4 zile
Malawi	1,803.00 lei	2-4 zile
Malaysia	1,669.00 lei	2-4 zile
Maldives	1,803.00 lei	2-4 zile
Mali	1,803.00 lei	2-4 zile
Malta	1,372.00 lei	2-4 zile
Martinique	1,803.00 lei	2-4 zile
Mauritania	1,803.00 lei	2-4 zile
Mauritius	1,803.00 lei	2-4 zile
Mayotte	1,803.00 lei	2-4 zile
Melilla (Spain)	1,669.00 lei	2-4 zile
Mexico	1,297.00 lei	2-4 zile
Micronesia (Federated States of)	1,803.00 lei	2-4 zile
Monaco (France)	1,250.00 lei	2-4 zile
Mongolia	1,783.00 lei	2-4 zile
Montenegro	1,287.00 lei	2-4 zile
Montserrat	1,803.00 lei	2-4 zile
Morocco	1,783.00 lei	2-4 zile
Mount Athos ( Greece)	1,372.00 lei	2-4 zile
Mozambique	1,803.00 lei	2-4 zile
Myanmar	1,783.00 lei	2-4 zile
Namibia	1,803.00 lei	2-4 zile
Nepal	1,783.00 lei	2-4 zile
Netherlands (Holland)	1,250.00 lei	2-4 zile
Nevis (Saint Kitts and Nevis)	1,803.00 lei	2-4 zile
New Caledonia	1,803.00 lei	2-4 zile
New Zealand	1,669.00 lei	2-4 zile
Nicaragua	1,803.00 lei	2-4 zile
Niger	1,803.00 lei	2-4 zile
Nigeria	1,783.00 lei	2-4 zile
Norfolk Island (Australia)	1,669.00 lei	2-4 zile
Northern Ireland (United Kingdom)	1,250.00 lei	2-4 zile
Northern Mariana Islands	1,803.00 lei	2-4 zile
Norway	1,372.00 lei	2-4 zile
Oman	1,783.00 lei	2-4 zile
Pakistan	1,669.00 lei	2-4 zile
Panama	1,803.00 lei	2-4 zile
Paraguay	1,803.00 lei	2-4 zile
Peru	1,803.00 lei	2-4 zile
Philippines	1,669.00 lei	2-4 zile
Poland	1,250.00 lei	2-4 zile
Portugal	1,372.00 lei	2-4 zile
Puerto Rico	1,297.00 lei	2-4 zile
Qatar	1,783.00 lei	2-4 zile
Republic of Yemen	1,783.00 lei	2-4 zile
Réunion	1,803.00 lei	2-4 zile
Romania	300.00 lei	2-4 zile
Rota (Northern Mariana Islands)	1,803.00 lei	2-4 zile
Russia	1,500.00 lei	5-10 zile
Rwanda	1,803.00 lei	2-4 zile
Saint Christopher (Saint Kitts and Nevis)	1,803.00 lei	2-4 zile
Saint Croix (U.S. Virgin Islands)	1,803.00 lei	2-4 zile
Saint John (U.S. Virgin Islands)	1,803.00 lei	2-4 zile
Saint Kitts and Nevis	1,803.00 lei	2-4 zile
Saint Lucia	1,803.00 lei	2-4 zile
Saint Thomas (U.S. Virgin Islands)	1,803.00 lei	2-4 zile
Saint Vincent and the Grenadines	1,803.00 lei	2-4 zile
Saipan (Northern Mariana Islands)	1,803.00 lei	2-4 zile
Samoa	1,803.00 lei	2-4 zile
San Marino	1,287.00 lei	2-4 zile
Sao Tome and Principe	1,803.00 lei	2-4 zile
Saudi Arabia	1,783.00 lei	2-4 zile
Scotland (United Kingdom)	1,250.00 lei	2-4 zile
Senegal	1,803.00 lei	2-4 zile
Serbia	1,287.00 lei	2-4 zile
Seychelles	1,803.00 lei	2-4 zile
Sierra Leone	1,803.00 lei	2-4 zile
Singapore	1,669.00 lei	2-4 zile
Slovak Republic (Slovakia)	1,250.00 lei	2-4 zile
Slovakia	1,250.00 lei	2-4 zile
Slovenia	1,250.00 lei	2-4 zile
Solomon Islands	1,803.00 lei	2-4 zile
South Africa	1,783.00 lei	2-4 zile
South Korea	1,669.00 lei	2-4 zile
Spain	1,250.00 lei	2-4 zile
Spain	1,669.00 lei	2-4 zile
Sri Lanka	1,783.00 lei	2-4 zile
St Maarten,St Martin	1,803.00 lei	2-4 zile
St. Barthelemy	1,803.00 lei	2-4 zile
Suriname	1,803.00 lei	2-4 zile
Swaziland	1,783.00 lei	2-4 zile
Sweden	1,372.00 lei	2-4 zile
Switzerland	1,250.00 lei	2-4 zile
Tahiti (French Polynesia)	1,803.00 lei	2-4 zile
Taiwan	1,669.00 lei	2-4 zile
Tajikistan	1,287.00 lei	2-4 zile
Tanzania, United Republic of	1,803.00 lei	2-4 zile
Thailand	1,669.00 lei	2-4 zile
Tinian (Northern Mariana Islands)	1,803.00 lei	2-4 zile
Togo	1,803.00 lei	2-4 zile
Tortola (British Virgin Islands)	1,803.00 lei	2-4 zile
Trinidad and Tobago	1,803.00 lei	2-4 zile
Tunisia	1,803.00 lei	2-4 zile
Turkey	1,287.00 lei	2-4 zile
Turkmenistan	1,287.00 lei	2-4 zile
Turks and Caicos Islands	1,803.00 lei	2-4 zile
U.S. Virgin Islands	1,803.00 lei	2-4 zile
Uganda	1,803.00 lei	2-4 zile
Union Island (Saint Vincent and the Grenadines)	1,803.00 lei	2-4 zile
United Arab Emirates	1,783.00 lei	2-4 zile
United Kingdom	1,250.00 lei	2-4 zile
United States	1,297.00 lei	2-4 zile
Uruguay	1,803.00 lei	2-4 zile
Uzbekistan	1,287.00 lei	2-4 zile
Vatican City (Italy)	1,250.00 lei	2-4 zile
Venezuela	1,803.00 lei	2-4 zile
Vietnam	1,783.00 lei	2-4 zile
Virgin Gorda (British Virgin Islands)	1,803.00 lei	2-4 zile
Wales (United Kingdom)	1,250.00 lei	2-4 zile
Yemen, Republic of	1,783.00 lei	2-4 zile
Zambia	1,803.00 lei	2-4 zile
Zimbabwe	1,803.00 lei	2-4 zile

CHARACTERISTICS

• Storage of products in a newly built space, high-tech and facilitated with the newest video surveillance systems, as permanent warranty of the products safety while in FAN Courier’s custody;
• Reception of products from providers, by reporting the result of reception, qualitative or quantitative non-conformities and the reception documents with photos of the products;
• Allocation of a storage space on lot;
• Reporting of logistic activities through a platform: stock, stock alert, return, order, supply, etc.;
• Stock inventory of products in the warehouse: monthly, at request or by survey, based on requests;
• Return of products from the final customer, temporary storage and their administration by allocating separate spaces;
• Preparation of products for delivery with the assistance of dedicated platform by scanning, thus avoiding any handling errors;
• Packing the dispatched products with the Beneficiary’s materials;
• Foiling products or pallets, based on necessities;
• Preparation documents for delivery (fiscal invoice, waybill) and those necessary for the fast delivery service;
• Bimonthly invoice, along with the detailed annex of services;
• Dispatch of orders in Chișinău and country, door to door, with receipt confirmation;
• Cashing from final customers the price of dispatched products and transfer of cashed values in the Beneficiary’s accounts;

 

TARIFFS

Request a personalized offer at sales@fancourier.md

STANDARD INTERNATIONAL

• Allows transports between 1 kg and 30 kg;
• Well defined transit time (attached to the E-mail);
• Import service is available. Documents required for import can be downloaded here.

 

ADVANTAGES

• European network at your service;
• Integrated transport services: door-to-door, pick-up from headquarters, delivery at the external partner’s office (no PO box delivery is allowed);
• Substantial cost cuts;
• Dedicated department with staff specialized in international transports;
• Easy to use web solutions (track & trace, certification of delivery).

 

CONTACT

Phone: 14455 (normal call, no surcharge)

E-mail: export@fancourier.md sau sales@fancourier.md

You can find out the tariffs for Europe by Road service by callind the phone number 14455.

 

DELIVERY TIME RELATED TO ROAD TRANSPORT – INTERNATIONAL

 

COUNTRY	DELIVERY TIME
AUSTRIA	7-9
BELGIUM	7-9
BULGARIA	6-8
CZECH REPUBLIC	7-9
CROATIA	8-10
DANMARK	8-10
ESTONIA	10-12
FRANCE	8-10
GERMANY	7-9
GREECE	7-9
ITALY	8-10
LATVIA	10-12
LITHUANIA	10-12
LUXEMBOURG	8-10
NETHERLANDS	8-10
POLAND	8-10
PORTUGAL	9-11
SLOVAKIA	7-9
SLOVENIA	7-9
SPAIN	7-9
SWEDEN	10-12
HUNGARY	6-8
ROMANIA	3-5

 

Observations:

1.  Delivery time is estimates and expressed in working days.
2.  For certain destinations, delivery time may change by one or two extra working days (island areas, outer areas, etc.).
3. In the case of import deliveries, one to two business days from the time of pickup are added to the above delivery times.

CHARACTERISTICS

The infrastructure of the entire FAN Courier network makes it possible to connect Romanian customers with the Moldovan market in a very short time, while also offering Moldovan companies access to an external market with superior purchasing power.

 

No.	Service	RATE MDL
Export Republica of Moldova – Import Romania
1.	Envelope	300
2.	Parcel – 1kg	700/ 570*
3.	Extra kg (1 – 30 kg)	30

 

BENEFITS

• door-to-door deliveries;
• real-time tracking on fancourier.ro or www.fancourier.md;
• dedicated Customer Support & Customer Service Teams: international@fancourier.ro, export@fancourier.md.

NOTE:

• The transit time is 48-72h (the time spent in the Customs Export / Import customs clearance process is not considered transit);
• Shipments will be collected from Monday to Friday (09:00 – 17:00), with the possibility of setting a time for picking up shipments each day;
• The weight of each package shall not exceed 30 kg and the dimensions length 60 cm / width 50 cm / height 30 cm;
• The weight to be taken into account will be the highest value between the actual and the volumetric weight calculated as follows: length x width x height / 6000;
• All shipments must be packed properly, according to the Packaging Guide – https://www.fancourier.md/wp-content/uploads/2021/04/Ghid-de-ambalare.pdf
• All submissions are subject to the FAN Courier Terms and Conditions – https://www.fancourier.md/conditii-generale-privind-furnizarea-serviciilor-postale/

CONTACT

Phone: 14455 or 068 66 7777

E-mail: export@fancourier.md

HOW IT WORKS

1. Include the amount of the Refund in that field in the AWB when creating a new shipment.
2. The courier collects the amount of the Refund from the recipient customer (cash only).
3. FAN Courier transfers to the customer’s bank account the full amount of the Refund (without stopping commissions) for a maximum of 2 working days from the moment of delivery of the shipment.
4. FAN Courier will bill the customer for the Refund service (fixed rate regardless of the value of the Refund x number of shipments with Refund) at the same time as the invoicing for the delivery services.

CHARACTERISTICS

• Standard service that involves the collection, sorting, transport and delivery of envelopes (max 1 kg) and shipments (max 30 kg and recommended dimensions of 60x50x30 cm), within 24 hours, maximum 48 hours, using the road transport solution.

SCHEDULE

• Monday-Friday: 9:00 – 17:00

ADDITIONAL SERVICES

Free services, for all the FAN Courier customers:

• online monitoring of the shipment in the Courier Manager application and www.fancourier.md, or by calling the FAN Courier Call Center;
• Courier Manager application, printing AWBs and recording FAN Courier shipments; thus, the customer benefits from a reduced time of delivery-receipt of shipments to the courier, can view the delivery certificate by the consignee in the transport document and has information about the intermediate statuses;
• payment of the value of the shipment on the delivery (Refund service);
• two delivery attempts, if the recipient is not found at the address;
• telephone contact of the recipient before delivery;
• storage of shipments with wrong addresses or other statuses for a maximum of 5 calendar days, in order to return;
• issuing a bi-monthly invoice, Courier Manager providing details about shipments during that period;
• viewing the bi-monthly invoices, the day after their issuance;
• Courier Manager application: each user has the possibility to create their own database with partners to whom there are frequent shipments, by individual configuration or by importing from their own database;
• priority for collection and delivery during busy periods;
• API integration between Courier Manager and online store platform.

COMPENSATIONS

FAN Courier shall be liable in the event of total damage or disappearance of the contents of the shipments during transport of the shipments or envelopes, and will pay compensation as follows:

• • in the amount of the declared value – for the shipments that is the object of the sending service with declared value;

 

• in the amount of the refund – for a shipment that is the subject of the cash on delivery service, after its delivery to the recipient, if FAN Courier failed to collect the refund from the recipient;
• in the amount of the amount that constitutes 5 tariffs – for a shipment that is not the object of the sending service with declared value, regardless of weight.

 

FAN Courier shall be liable in the event of loss, damage or partial destruction of the contents of the shipments during transport of the shipments or envelopes, and will pay compensation as follows:

• in the amount of the declared value for the missing or damaged part, entered by the sender in the inventory note – for a shipments that is the object of the delivery service with declared value;
• in the amount of the share corresponding to the missing weight of the declared value – for a shipment submitted without an inventory note, which is the object of the delivery service with declared value;
• in the amount of the share of the amount that constitutes 5 tariffs, established in relation to the missing weight or the weight of the damaged content – for a shipment that is not the object of the delivery service with declared value.